Whether you report your claim to your agent or directly to The N&D Group, we are here to provide you an exceptional experience.
Reporting to your agent
Your agent is your best advocate in all insurance issues.
A claims expert, your agent ensures you are educated on the process and the resources available to you.
Reporting directly to N&D
The N&D Group claims team is also available to provide you immediate assistance 24 hours a day, 7 days a week, by dialing 1-800-688-1825, then selecting option 1 at the main menu.
Among the services we offer you in the event of a claim are:
Your Claims Representative can communicate directly with you through text messaging. You can send claims information and photographs directly from your smart phone.
For most claims, we can also provide you with a self-inspection tool that can streamline the process. On average, claims handled through our texting tool receive a rating of 4.65/5.
To ensure we can be there when and where you need us, we have a fleet of Automated Claim Vehicles specially equipped with the latest estimation software. Driven by expert appraisers, our local ACVs can mobilize quickly for on-site claim service.
Whether your loss is auto or property-related, our friendly and knowledgeable staff is committed to providing a prompt, professional, and fair damage assessment.
The N&D Group offers 24-hour claims service. Please call 1-800-688-1825 and dial 1 to report all claims.
The earlier you report the claim, the better. The first steps in dealing with a claim can be the most important. Let us help you make the process simple.
Yes, your Claims Representative can communicate directly with you via text message. We can collect claims information and photographs. For most claims, we can also provide you with a self-inspection tool that can streamline the process.
Locate a convenient auto body shop today! For your convenience, you can view / download a list of registered body shops in your county (MA only).
Shops that are listed in Bold with an Asterisk (*) are N&D Referral Shops.